Table of Contents
Introduction
This Privacy Policy applies to all products, services, websites, mobile applications and other offerings operated by Abfe (collectively referred to as "Services"). We are committed to protecting the privacy and security of personal information that you provide to us when using our Services, and to being transparent about how we collect, use, store and share your information.
By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree with our practices described in this Policy, please do not use our Services.
Information We Collect
We only collect information that is necessary for the operation and improvement of our Services, including the following categories:
Information You Provide Voluntarily
- Account registration information: such as your name, email address, contact number, profile information you set
- Content you upload or submit: including documents, notes, feedback, and other materials you create or share through our Services
- Preference settings: such as notification preferences, interface customization options, service usage preferences
- Payment information: if you use paid services, we will collect necessary billing information required to process your payment
- Information you provide when contacting customer support: including issue descriptions, screenshots, and other materials you provide to help resolve your problems
Automatically Collected Information
- Device information: such as device model, operating system version, unique device identifier, network adapter information
- Usage behavior data: including function click records, page stay duration, feature usage frequency, crash logs, service performance data
- Network information: such as IP address, network type, connection status, location information (only when you grant location permission)
Information From Third-Party Sources
If you log in to our Services using a third-party account, we will collect information that you have authorized the third party to share with us, in accordance with the authorization scope you confirmed with the third party.
How We Use Your Information
- Deliver and maintain core Service functions: including account verification, feature operation, service troubleshooting, payment processing
- Improve and optimize our Services: analyze usage trends, identify user pain points, optimize product design, develop new features and services
- Provide personalized experience: recommend content, features, services that match your usage preferences, and customize the interface display according to your settings
- Guarantee Service security: detect and prevent fraud, malicious attacks, unauthorized access, and other risky behaviors, to protect the legitimate rights and interests of you, Abfe and other users
- Provide customer support: respond to your inquiries, solve problems you encounter when using our Services, and follow up on the processing results
- Send necessary notifications: including Service update notices, security alerts, activity notifications, and important policy adjustment reminders. You can opt out of non-essential notifications at any time
- Comply with applicable regulatory requirements: fulfill obligations stipulated by relevant rules and regulations
Your Rights Over Your Information
You have the following rights regarding your personal information we hold, and you can exercise these rights at any time through your account settings or by contacting us:
- Access Right: You can view all personal information you have provided to us in your account center
- Correction Right: You can update or correct inaccurate, incomplete personal information at any time
- Deletion Right: You can request to delete your personal information under applicable rules. We will respond to your request within a reasonable period, and delete or anonymize your information after verification
- Export Right: You can request to export your personal information we hold in a commonly used, machine-readable format
- Withdraw Consent Right: You can withdraw your consent to our collection and use of your information at any time. The withdrawal of consent will not affect the legitimacy of information processing based on your consent before the withdrawal
- Account Cancellation Right: You can apply to cancel your account at any time. After the account is successfully cancelled, we will delete or anonymize your information in accordance with applicable rules, except for information that we are required to retain for regulatory purposes
Data Security Protection
We adopt industry-leading technical and organizational measures to protect your personal information from unauthorized access, disclosure, use, modification or damage:
- End-to-end encryption for all sensitive information during transmission and storage
- Strict multi-level access control mechanism, only authorized personnel can access your personal information, and all access operations are recorded and audited regularly
- Regular security audits and vulnerability testing to identify and fix potential security risks in a timely manner
- Regular off-site backup of data to prevent data loss
- Regular privacy and security training for all employees to improve their awareness of personal information protection
Please note that no data transmission or storage system can guarantee 100% security. We will continue to update and improve our security measures to protect your information security to the maximum extent possible.
Policy Updates
We may update this Policy from time to time to adapt to changes in our Services, technological updates, or regulatory requirements. When we make material changes to this Policy, we will notify you through prominent notifications on our official website, in-app pop-ups, or email notifications at least 7 days before the updated Policy takes effect.
Your continued use of our Services after the updated Policy takes effect means that you agree to the revised Policy. If you do not agree with the updated Policy, you have the right to stop using our Services.
Minor Protection
If you are a minor, you should use our Services under the guidance and consent of your guardian. We will only collect and use minors' personal information to the extent permitted by applicable rules, and only for the purpose of providing necessary Services. If we find that we have collected minors' information without the explicit consent of the guardian, we will delete the relevant information as soon as possible.
Contact Us
If you have any questions, suggestions, or requests regarding this Privacy Policy, or you want to exercise any of your rights mentioned in this Policy, you can contact Abfe at any time through the following contact information:
Email: privacy@abfe.com
We will respond to your request within 15 working days after receiving your feedback and verifying your identity.